Clear, simple and respectful privacy information.
Active Builders Pty Ltd respects your privacy. This Privacy Policy explains what information we may collect, why we collect it, how it may be used and how you can contact us about your personal information.
This policy applies to visitors, clients, prospective clients, suppliers and other people who contact Active Builders Pty Ltd through our website, phone, email, forms, social media pages or in person.
We may collect your name, phone number, email address, postal address, project address, service enquiry, project details, attachments you choose to upload and messages you send to us. We only ask for information that helps us respond to your enquiry or provide our building services.
We may collect information when you submit a website form, call us, email us, request a quote, book a consultation, communicate with us through social media or provide information during a building project.
We use your information to respond to enquiries, prepare quotes, discuss your project, provide construction services, manage appointments, communicate during a project, maintain business records and improve our client experience.
If you upload drawings, photos, documents or other project files, we may use them to understand your enquiry and prepare a response. Please only upload files you are authorised to share with us.
Our website may collect basic technical information such as browser type, device type, pages visited and general usage information. This helps us understand website performance and improve the way visitors use the site.
We do not sell your personal information. We may share relevant information with trusted trades, consultants, suppliers, service providers or authorities where it is reasonably required to provide our services, manage your project or comply with legal obligations.
We take reasonable steps to keep your information secure and protect it from misuse, interference, loss, unauthorised access, modification or disclosure. No website or online transmission can be guaranteed completely secure, but we handle information with care.
You can contact us to request access to personal information we hold about you or ask us to correct information that is inaccurate, outdated or incomplete. We may need to verify your identity before responding.
If you choose to receive updates from us, we may send occasional project, service or business information. You can ask us to stop sending marketing communications at any time by contacting us.
Our website may link to third-party websites such as maps, social media pages or external services. We are not responsible for the privacy practices of those websites and recommend reviewing their privacy policies.
We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date so visitors can see when changes have been made.
If you have questions about this Privacy Policy or how your personal information is handled, please contact Active Builders Pty Ltd at P.O Box 212 Queen Street, Melbourne VIC 3000, call 0421 133 313, email info@activebuilders.com.au or visit activebuilders.com.au.